Support and Help Channels
A 60 minutes Ticket Resolution Warranty
Our team of specialists will do their best to respond to your advice demands within less than 1 hour. If, however, the difficulty you have stumbled upon calls for assistance from our Administrators’ =Department,= we’ll forward the ticket to the technician on duty and will post a reply to inform you.
Qualified Technical Assistance Service
Our technical assistance team is going to be working for you day–and–night to to respond to all support inquiry tickets that you send. We offer client help and support for all the applications that are pre–configured on your hosting server. These include our in–house designed Online Control Panel, the selected OS as well as the server admin panel (with respect to the VPS type).
An Educational Help Zone
In the Online Control Panel that is available for free in your virtual server, you’ll find an insightful Help zone, consisting of all you need to learn about organizing your web–sites and apps. We have added a range of how–to reports and video tutorials that display the basic web site administration responsibilities in an easy to read form.