Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide you with a 1–hour resolution warranty with all our Linux shared hosting packages, meaning each individual support request you email will be responded to in less than one hour maximum. Our support team members have been educated to very quickly resolve any issue and to offer you well timed guidance on any problem that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us whenever needed. Our team of employees will be on–line for you 24x7x365 to respond to all of your requests and to solve any trouble you might have. You are able to open a help and support ticket from your Online Control Panel or send us an email message whenever. Furthermore, on working days, you can call us or take advantage of the live chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you wish assistance while performing tasks within the Control Panel, you can always select the Help button and pick your problem in the set of articles or blog posts that will pop up. We have as well turned a number of the articles into videos. The collection of training videos will load if you pick the Videos press button present in each section.