Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • The Help Center section built into Grab Bag Hosting’s Online Control Panel features a collection of help articles and commonly asked questions. Aimed towards fixing any common issue that you might face, they are written by our support team of skillful technicians.

  • Top quality support service
  • Instructional Videos

  • If you would rather watch how an action is performed or how a problem is settled, instead of just reading about it, then take a look at our collection of step–by–step video tutorials. They cover a variety of different issues and will help you swiftly understand how to work with the Online Control Panel.

  • Intuitive help center
  • A 60–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24/7/365 technical support service and a sixty–minute ticket response guarantee. Our skilled support engineers will be available 24/7/365 to attend to your questions and to fix any issue that you may chance upon. Just send a helpdesk ticket from the Help Center and we’ll get back to you within a minute.